Terms and conditions
Please read these Website terms and conditions carefully. By accessing or using our Website, you agree to be bound by these Terms and by all terms, policies and guidelines incorporated by reference. If you do not agree to all these Terms, please do not use this Website. We may amend these Terms from time to time. Please check them regularly to take notice of any changes.
The Vale Resort and the hosts of this site accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.
Whilst we hope you find the contents of this website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing but can give no assurances or warranty regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances.
The Vale Resort does not want to receive confidential or proprietary information from you through our website. Any material, information or other communication you may transmit or post to the website other than your personal information will be considered non-confidential and non proprietary. The Vale Resort and its designees will be free to copy, disclose, distribute, incorporate or otherwise use the communications in all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from the site any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law.
Information may be changed or updated without notice. the Vale Resort may also make improvements and/or changes in the products and/or services and programmes described in this information at any time without notice.
Links made to other sites are made at your own risk and the Vale Resort accepts no liability for any linked sites.
Hotel Internet bookings
Notice is required 12 noon day prior to arrival. Any cancellation received after this time is subject to a cancellation fee equal to first night’s accommodation. Promotional rates are paid in full at time of booking and are non-refundable. Bookings made online can only be cancelled online.
Spa Treatments and Package Bookings
Non-refundable full payment for all treatments and day spa experiences are taken at the time of booking. Voucher numbers are also taken at time of booking, please ensure you have your voucher with you to guarantee no additional charges at the time of your visit.